What Others Say About Us

Better Impact Reviews

All reviews can be found at

May 17, 2017

Julia Dawson

Swan Lake Christmas Hill Nature Sanctuary

The Better Impact team Rocks!
The Better Impact team Rocks!
You are quick to respond and provide excellent and practical step by step support. Thanks for continued service.

May 16, 2017


Better Impact is a highly user friendly…
Better Impact is a highly user friendly product, which can be customised extensively to suit a wide variety of client needs and circumstances. The program provides automation for a number of tasks, secure and ethical data retention and allows volunteers to take control of their own volunteering. The team are very helpful and knowledgeable, and make a genuine effort through numerous activities to build strong, ongoing relationships with their clients. This is a great product at a price attainable by even the smallest community organisations to help manage their volunteers effectively.

May 11, 2017

Megan Boerner

Metro Parks Tacoma

Great System and it is continuously…
Great System and it is continuously updating in order to help out its clients

Apr. 21, 2017

Manager, Volunteer Resources

Volunteer Resources Loves Volunteer Impact
Volunteer Resources partnered with Better Impact over 3 years ago to use their Volunteer Impact system. After an extensive search and product evaluation, Volunteer Resources choose Volunteer Impact based on the functionality of the online application, online schedules, ease of program access from any location due to its web design and enterprise control. Oh, and yes, the product price.. My IT department queried me, saying ‘That’s it, that’s the total cost’?. Our decision has been reinforced time and again. Better Impact worked with us to launch over 92 sites, has listened to our needs and has incorporated our requests where they can, and has, frankly the best level of customer support I have ever seen. VR has been so impressed overall that the contract was immediately renewed for an additional 5 years.

Apr. 19, 2017


We have used this system to manage over …
We have used this system to manage over 400 library volunteers and have found it convenient and fairly easy to use. It’s been very helpful in organising all of our data so that all of our managers can access it. The reports have saved us time and the information on our volunteers is now in one place rather than us storing it in different spread sheets etc. The help sheets are very good and the staff at Better Impact have been very helpful too.

Apr. 18, 2017

Richard Wilde

The Weald and Downland Living Museum

Good system with excellent support

Apr. 12, 2017


So user-friendly
So user-friendly. If I have a question I receive a response in a very timely manner. Makes it easy to keep track of over 200 volunteers.

Apr. 12, 2017


Best Support Ever – 100% Satisfied with Our Decision
I implemented Volunteer Impact by Better Impact for the food bank I work for, managing over 200 volunteers. I evaluated over 14 other software solution before making my decision. Better Impact had the only solution that covered all our requirements. I think that reflects how deeply they understand volunteer management.

I was able to customise the software settings to suit our needs exactly (tracking what training courses volunteers attended, what programs they volunteered in etc). If I had a question the help files/videos usually provided a quick answer, and if that didn’t work their online chat was available. When you use the chat you deal with one of a small group of people from the company that you quickly know by name. It’s very personal and they know the software inside out.

I have never worked with a company as helpful and responsive as Better Impact.

I am deeply impressed and highly recommend Better Impact.

Apr. 12, 2017


Habitat for Humanity – Evansville

Better Impact has truly revolutionized…
Better Impact has truly revolutionized my job as Volunteer Workforce Manager at Habitat for Humanity of Evansville. I manage over 400 active volunteers per year and am able to do so easily with Better Impact. The system is flexible, intuitive, and the customer support is great. I really appreciate how much they value feedback, and implement it into new releases.

For the price, I can’t find another volunteer system that offers comparable features. The affordability of Better Impact only makes it that much more invaluable to my organization.

Apr. 11, 2017

Jo Guest

Air New Zealand Queenstown International

We’ve been using Better Impact for the…
We’ve been using Better Impact for the past 2 years for a major annual triathlon event with 500 volunteers for around 1200 roles over a week in various locations. We believe that it really makes our volunteer programme a step up from before allowing volunteers to select their own schedule and for us to manage the behind the scenes with ease. The online chat support is excellent, fast, effective and real people at the end of a message.