CLIENT IMPACT PRICING
Standard Edition
- most common
- unlimited administrators
- all administrators can see all clients
- must be combined with Volunteer Impact
Enterprise Edition
- best if you have multiple branches, locations or departments etc. (subaccounts)
- unlimited administrators
- administrators can only see and interact with the clients in their subaccount
- must be combined with Volunteer Impact
Standard Edition
£396 Annually
£33 Monthly Equivalent
Standard Edition PLUS*
£648 Annually
£54 Monthly Equivalent
*Features listed below apply with Volunteer Impact PLUS
Enterprise Edition
Enterprise Edition PLUS*
*Features listed below apply with Volunteer Impact PLUS
Standard Edition includes:
Online client application forms
Client portal
Customisable client profiles
Client encounter feedback reporting
Saved searches and processes
Email / text individuals or configurable groups
5x24 support
Data encrypted at rest and in transit
... and much more
Standard Edition Plus includes:
Everything in the Standard Edition
Included with the Volunteer Impact PLUS Subscription
- Migration consultation
- Four follow up calls in first year
- Data import of profile contact details
- Annual account review
- Annual refresher training
Unlimited outbound text messaging
Optional IP restrictions on admin access
Optional 2-factor authentication requirement for all admins
Dedicated Account Manager (Member Success Advisor)
Enterprise Edition includes:
Everything in the Standard Edition
Separate subaccounts for individual branches, locations or departments
Administrators can only see and interact with the clients in their subaccount
Overarching top level access to specific client profile data
Communications features across all subaccounts
Reporting across all subaccounts
Enterprise Edition Plus includes:
Everything in the Enterprise Edition
Included with the Volunteer Impact PLUs Subscription
- Migration consultation
- Four follow up calls in first year
- Data import of profile contact details
- Annual account review
- Annual refresher training
Unlimited outbound text messaging
Optional IP restrictions on admin access
Optional 2-factor authentication requirement for all admins
Regional subaccount structure
Configuration administration level without access to data
Bulk update subaccount application form settings
Dedicated Account Manager (Member Success Advisor)
Pricing FAQs
Is billing monthly or annually?
Annually.
Do you offer discounts for nonprofits?
Pricing is already geared to the nonprofit sector as our clientele are predominately from this sector.
What optional services are available for a one-time fee?
Planning and Configuration Training
- Option 1 - Video training library – always free
- Option 2 - Q&A sessions to assist with the video-based: 2 X 30 minutes - £80
- Option 3 - Immersive hands-on training via web meetings: 2 x 2 hours - £300
- Option 4 - Immersive hands-on training in person at our London office: 4 hours - £300
- Option 5 - Immersive hands-on training at your office: 4 hours -£300 + travel costs (detailed on the formal quote / order form)
Administrator Training
- Option 1 - Video training library – always free
- Option 2 - Q&A sessions to assist with the video-based: 20 minutes - £30
- Option 3 - Immersive hands-on training via web meetings: 45 minutes / topic - £65 / topic
- Option 4 - Immersive hands-on training in person at our London office: 45 minutes / topic - £65 / topic
- Option 5 - Immersive hands-on training at your office: 45 minutes / topic - £65 / topic + travel costs (detailed on the formal quote / order form)
- Topics - Connecting Volunteers with Clients and Client Interactions
Import client contact information - £60
Import custom fields into client profiles - £15/ field (regardless of the number of clients)
How can I get an official quote?
Official quotes for the software and related services can be created here. And if you would like to speak to one of us before creating a quote, call us at 020 3014 0226 x1 or click here to set up a time for a call.