CLIENT IMPACT PRICING

 

which version of CLIENT impact fits my needs and budget best?

Learn more about each version and use the calculators below to find out.

Standard Edition

  • most common
  • unlimited administrators
  • all administrators can see all clients
  • must be combined with Volunteer Impact 
Standard Edition

Enterprise Edition

  • best if you have multiple branches, locations or departments etc. (subaccounts)
  • unlimited administrators
  • administrators can only see and interact with the clients in their subaccount
  • must be combined with Volunteer Impact 
Enterprise
 

Standard Edition

£396 Annually
£33 Monthly Equivalent

 

Standard Edition PLUS*

£648 Annually
£54 Monthly Equivalent

*Features listed below apply with Volunteer Impact PLUS

 

Enterprise Edition

 
 

Enterprise Edition PLUS*

 

*Features listed below apply with Volunteer Impact PLUS

Standard Edition includes:

Online client application forms

Client portal

Customisable client profiles

Client encounter feedback reporting

Saved searches and processes

Email / text individuals or configurable groups

5x24 support 

Data encrypted at rest and in transit

... and much more

Standard Edition Plus includes:

Everything in the Standard Edition

Included with the Volunteer Impact PLUS Subscription

- Migration consultation

- Four follow up calls in first year

 - Data import of profile contact details

- Annual account review

- Annual refresher training

Unlimited outbound text messaging

Optional IP restrictions on admin access

Optional 2-factor authentication requirement for all admins

Dedicated Account Manager (Member Success Advisor)

Enterprise Edition includes:

Everything in the Standard Edition

Separate subaccounts for individual branches, locations or departments

Administrators can only see and interact with the clients in their subaccount

Overarching top level access to specific client profile data

Communications features across all subaccounts

Reporting across all subaccounts

Enterprise Edition Plus includes:

Everything in the Enterprise Edition

Included with the Volunteer Impact PLUs Subscription 

- Migration consultation

- Four follow up calls in first year

- Data import of profile contact details

- Annual account review

- Annual refresher training

Unlimited outbound text messaging

Optional IP restrictions on admin access

Optional 2-factor authentication requirement for all admins

Regional subaccount structure

Configuration administration level without access to data

Bulk update subaccount application form settings

Dedicated Account Manager (Member Success Advisor)

 

Pricing FAQs

Is billing monthly or annually?

Annually.

Do you offer discounts for nonprofits?

Pricing is already geared to the nonprofit sector as our clientele are predominately from this sector.

What optional services are available for a one-time fee?

Planning and Configuration Training

  • Option 1 - Video training library – always free
  • Option 2 - Q&A sessions to assist with the video-based: 2 X 30 minutes - £80
  • Option 3 - Immersive hands-on training via web meetings: 2 x 2 hours - £300
  • Option 4 - Immersive hands-on training in person at our London office: 4 hours - £300
  • Option 5 - Immersive hands-on training at your office: 4 hours -£300 + travel costs (detailed on the formal quote / order form)

 

Administrator Training

  • Option 1 - Video training library – always free
  • Option 2 - Q&A sessions to assist with the video-based: 20 minutes - £30
  • Option 3 - Immersive hands-on training via web meetings: 45 minutes / topic - £65 / topic
  • Option 4 - Immersive hands-on training in person at our London office: 45 minutes / topic - £65 / topic
  • Option 5 - Immersive hands-on training at your office: 45 minutes / topic - £65 / topic + travel costs (detailed on the formal quote / order form)
  • Topics - Connecting Volunteers with Clients and Client Interactions

 

Import client contact information - £60

Import custom fields into client profiles - £15/ field (regardless of the number of clients)

How can I get an official quote?

Official quotes for the software and related services can be created here. And if you would like to speak to one of us before creating a quote, call us at 020 3014 0226 x1 or click here to set up a time for a call.