VOLUNTEER IMPACT

Decrease administrative workload
and increase volunteer engagement throughout the volunteer lifecycle

Is volunteer Impact Right for my organisation?

Below you’ll find plenty of information to help you make that decision, and if you’d like to speak with someone on the team to answer any questions, we’d be happy to make it happen.
Just click here to book some time with Daniel.

What do I WANT TO DO

with my new software?

Manage Volunteer Profiles

Manage Volunteer Profiles

Record volunteer contact details, interests, availability, onboarding steps, trainings and qualifications

Add custom fields (short text, long text, drop down list, check box, date, file upload) to record just about anything

View the volunteer’s photo to get to know them better

Track and Report

Track and Report

Produce reports on hours and volunteer numbers in seconds

Let volunteers log hours or have them logged automatically

Collect feedback or output measurements after each shift

Save search queries and column selection on frequently used reports

Accept  Applications Online

Accept Applications Online

Link to the application form from my website

Customise the application form to include the fields I need

Capture expressions of interest and/or full application forms right into my volunteer management system – no retyping

Search for Volunteers

Search for Volunteers

Find volunteer profiles from any screen

Search based on any information stored in the volunteer profile

Save search queries and add links to them on your main page dashboard

Include relevant date ranges in saved searches (e.g. last month)

Email and Text

Email and Text

Email or send text messages to individual volunteers or specific groups

Personalise the email by automatically inserting ‘First Name’

Dress up your emails with tables, fonts, colours or pictures

View prior emails sent

Onboard and Train

Onboard and Train Volunteers

Produce training content in the eLearning module with text, embedded videos, images or PDFs

Create a quiz with multiple choice questions

Set a passing score and permission to repeat the quiz

Automatically update the volunteer's profile based on passing the quiz

Configure it For our Needs

Configure It for our Needs

Brand the volunteer’s portal to my organisation’s look and feel

Add custom fields to volunteer profiles to capture relevant information

Save administrator time with Activity and Email templates

Apply different security levels to different administrators

Give Volunteers Access

Volunteers can:

Download a free iOS or Android app

If eligible, self-schedule for specific shifts on their computer or mobile

Download shifts to their Outlook, Google, Yahoo or iCal calendar

Record hours, feedback and/or outputs measurements

Access your online document library

(Their web portal is compliant with WCAG 2.0 AA)

Ensure Data Security

Ensure Data Security

ISO 27001 / 27017 certified 

Data encrypted in transit over the internet and at rest on our servers

24x7x365 server intrusion prevention & third party penetration tests

Brute force protection to prevent password hacking & optional two-factor authentication 

5 year uptime of 99.997%

Scheduling

Flexible Scheduling

Recurring shifts based on a pattern, episodic or events based shifts and activities with no specific timing 

Pre-qualified volunteers can self-roster

Print schedules in a variety of formats

Save schedules in Word, Excel or as PDF

WHAT DO OTHERS SAY ABOUT BETTER IMPACT?

 

How do I like to be trained and supported?

Training

No matter what your preference is when it comes to learning new software, Better Impact has the experienced trainers and the training resources to get you up and running in the software and confident in your use of it quickly.

Teach Myself

I like to teach myself

Learn at your own pace, guided by our complete library of training videos and further aided by our extensive help files. They're both included in every subscription.

If you'd like you can also book dedicated Q&A sessions with a Member Success Advisor.

web meetings

Book full training sessions delivered in web meetings with a Member Success Advisor on any of the following:

Strategic Planning & Configuration
Role Creation
The Application Process
Volunteer Scheduling
Communications
Reporting

Face to Face

Come to our office in London, or we can come to you. Book training sessions with a Member Success Advisor on any of the following:

Strategic Planning & Configuration
Role Creation
The Application Process
Volunteer Scheduling
Communications
Reporting

Support

We can all use a little help sometimes and the team at Better Impact loves to help.

chat email

Chat and Email

Friendly and personal support provided by Better Impact team members - Available 24 x 5

Median first response time of under 10 minutes

Former leaders of volunteers are part of the support team

Telephone

Telephone

Sometimes it’s a whole lot easier just to talk to someone. In those situations, you can just give us a call at 1800-844-1545 Ext 2.

And don’t be surprised if during a chat session, one of our Member Success Advisors suggests hopping on a phone call or quick web meeting together.

Peer to Peer

Peer to Peer

We're holding periodic virtual user group meetings and we'll be getting back to holding these in-person in a growing number of regions once it is safe to do so. 

Leaders of volunteers who use Volunteer Impact and are happy to share their knowledge about getting most out of the software.

 

Does Volunteer Impact Work The Way I want it to?

We’ve put together over 50 minutes of demonstration video so that you can get a good sense of how Volunteer Impact works. If you have any questions based on what you see, you can book some one-on-one time with Daniel. He'll be happy to learn about what you’re trying to accomplish, answer your questions and generally help you with whatever you need.

If what you see in the demonstration videos suggests Volunteer Impact is a good fit for your organisation, you can give the software a try with a free 30 day trial.

 

I'd like to give Volunteer Impact a try

Sign up for free 30 day trial. You'll have access to all our training materials and our personal assistance if you need it.

I'm ready to subscribe

 

 

Congratulations!

You’ll soon be the newest member of the Better Impact family.

To place your order (or create an official quote for approval first) click the button below.

PLACE AN ORDER or CREATE A QUOTE
If you’ve already created a quote, click on the link in the email with the quote and you’ll be able to complete your order from there. Need it resent? Just email us at sales@betterimpact.co.uk

colleagues laughing