Volunteer Impact

Volunteer Management Software

What are you looking for in your next volunteer management software?

✓ Intuitive interface

✓ Knowledgeable and friendly support online or by phone

✓ Customised volunteer profiles and organisation profiles

✓ Flexible scheduling with rules around who can do what

✓ Tracking and reporting on hours, outputs, feedback and more

✓ Individual and mass targeted communications

✓ Desktop and mobile online volunteer portals

✓ Professional data protection

Watch a Few videos

Learn more about how Volunteer Impact can make your life easier

Creating Volunteer Opportunities

What your peers have said

Scroll through some screen shots

Use the arrows on the right and left to move from one to the next

Opening Console - Lots of information at your finger tips!

Search for volunteers with a few keystroke from any page.

Search Console - Filter your volunteers for searches, reports or targeted email.

Communicate with volunteers on a personal level.

Set up any number of custom fields in your volunteer profiles and online applications.

Set up any number of qualification / certification fields in your volunteer profiles and online applications.

Get a clear picture of your volunteer scheduling at a glance.

Create reports with ease.

For those with an Enterprise account, get the big picture on volunteer statuses across all of your accounts.

It's easy to brand your volunteer portal to co-ordinate with your organization's website.

Add a link in your website to take volunteers to your new volunteer portal.

Volunteers can read about the opportunities available to them then apply online.

All application information goes straight into your database so that you don't have to retype anything.

Volunteers have their own personal portal for their volunteer engagement.

Volunteer portal home page (further down the page).

Based on your prerequisites, you can allow the right volunteers to self-schedule.

Volunteer can update their profiles from their desktop or on their smartphone or tablet.

Volunteers can see their contributions add up. Students can print reports of hours that you have verified.

Would you like to book a phone call or web meeting?

Click on your region!

Would you like to try it for yourself?

Volunteer Impact Feature Overview

To download a full feature sheet, scroll further down.

Volunteer Profiles

* Comprehensive contact information
* Track interests, availability and qualifications
* Unlimited custom fields of various types
* Volunteer photo
* Find volunteer profiles from any screen

Organisation Configurations

* Custom branding of your volunteer portal
* Social media feeds
* Email and activity templates
* Unlimited number of administrators
* Ability to limit functions available to administrators

Searching

* Search based on any information stored in the volunteer profile
* Save search queries and add links to them on your main page dashboard
* Include relevant date ranges in saved searches (eg last month)

eLearning Modules

* Add text, embedded videos, images and/or pdfs
* Create a quiz with multiple choice questions
* Set a passing score and permission to repeat the quiz
* A qualification in the volunteer profile updates automatically

Flexible Scheduling

* No schedule, seasonal, episodic & recurring shifts
* Pre-qualified volunteers can self-schedule
* Print schedules in a variety of formats
* Save schedules in Word, Excel or as PDF

Tracking and Reporting

* Hours and numbers of volunteers
* Volunteer feedback & outputs from their shift
* Save search queries on frequently used reports
* All data exportable to Excel for advanced reporting
* RESTful API available

Individual & Targeted Mass Communications

* Email volunteers directly from the software
* Email volunteers based on a customisable set of filters
* Merge ‘First Name’ into email
* Dress up your emails tables, fonts, color, pictures
* Record of emails stored in the software
* Automated reminder emails
* Send text messages

Desktop & Mobile Online Volunteer Portals

* Customisable online application forms
* Sign up for specific shifts (sign up as a group coming soon)
* Download shifts to Outlook, Google, Yahoo or ical calendar
* Log hours and generate an hours report
* Provide feedback at the end of a shift
* Access to your online document library
* Brand the portal to your organisation’s look
* Compliant with WCAG 2.0 AA accessibility standards

Awesome Support by Phone and Online

* 24×5 Phone support
* 24×7 Email and chat support
* Searchable online user manual with videos
* Over 160 years of sector experience
* Onsite and web meeting training available
* Better Impact Buddies – connect with your peers using Volunteer Impact

Professional Data Hosting & Protection

* Part of your HIPAA compliance strategies
* Data encrypted in transit over the internet
* Data encrypted at rest on our servers
* Passwords encrypted (such that not even we can read them)
* 24x7x365 server monitoring for intrusion attempts & prevention
* Data hosted in a CSAE4316 certified environment
* Annual third party penetration tests
* 5 year uptime of 99.997%
* GDPR compliant

Enterprise Functionality

* For councils and organisations with multiple locations / departments
* Allow some decentralised configuration within your accounts
* Centralise appropriate configuration options across your entire system
* Produce reports across selected or all accounts
* Communicate with volunteers across selected or all accounts
* Activity and email templates available to all accounts

Optional Client Module

* Customised profiles for your agency’s clients
* Unlimited custom fields of various types
* Client photo
* Connect one or more volunteers with one or more clients